Retailer Terms and Conditions

("C-Top") are provided by Core Communication Retail Limited ("Core") of 101 Devonshire Business
Centre, Aviary Court, Basingstoke, Hampshire RG24 8PE, Company Registration number 8301089 to Retailers for the purposes of applying
mobile top-up credit to customers' mobile SIMs.

Core provides to Retailers via a web portal. If Core supplies top-up services to Retailer via any form of API these will be subject to
additional terms.

By using C-Top, Retailer accept these Terms and Conditions

1) Core shall use reasonable endeavours to:

a) provide Retailer with access to the C-Top web portal ("Payment Portal") and top-up account ("Retailer Account") with an
administrator log-in and password enabling Retailer to log-in to the Retailer Account using the Payment Portal and create non-
administrative user accounts and passwords (the administrator user and other users being "Retailer Users");

b) enable the Retailer Users to top-up the SIM accounts of third parties (each such top-up being a "Transaction").

2) Retailer is responsible for:

a) all Transactions made on the Retailer Account, irrespective of fraud or error;

b) keeping secure all Retailer User account log-ins and passwords;

c) providing its own internet access and connectivity to the Payment Portal;

d)providing, managing and keeping secure and virus-free its systems and terminals
used in connection with the Retailer Account, Payment Portal and Transactions and
immediately notifying Core if it knows or suspects of compromise of the same;

e)selling top-ups at face-value (always provided this shall not prevent Retailer from
adding a customer transparent administrative charge);

f)providing customer top-up receipts in format specified by Core;

g)not retaining or using any PINs supplied for end user use;

h)preventing fraudulent or improper use of the Retailer Account and/ or payment
Portal;

i)at all times acting properly and in good faith;

j)providing Core with all such information and assistance as may be required by Core,
its suppliers and/or the mobile networks;

k)indemnifying Core against any breach of these Terms and/or claims made by its
suppliers and/or the mobile networks; and

l)if VAT-registered, entering and complying with a VAT self-billing agreement to
enable the netting of Payment Commission against sums due to Core.

3)Corer may suspend and/or terminate Retailer’s access to the Payment Portal if:

a)Retailer breaches any provisions of this Agreement (including failure to make
advance payment or comply with credit requirements);

b)if Core reasonably suspects fraud or misuse; and/or

c)if so directed by its suppliers and/or mobile network operators

4)If Core has agreed to pay Retailer commission on top-ups made through the portal, this
commission will be paid at the agreed rate

5)If Retailer wishes to raise a dispute in relation to any Transaction, it shall do so in
writing within 7 seven days setting out all relevant information. Core shall investigate
in good faith and communicate its resolution to Retailer. Core’s resolution of the dispute
shall be final.